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(DITS) ITIL® 4 Leader: Digital and IT Strategy
The ITIL® 4 Leader: Digital and IT Strategy is a unique
learning program that explores the enabling of business success through the
creation of digital and IT strategies. The content of this learning program
demonstrates how digital and IT strategy can help to shape, influence and drive
strategic business decisions and organizational change, in line with the agile
and evolving customer and business landscape.
Course Description
This module will focus on the alignment of digital business
strategy with IT strategy. The module also covers how disruption from new
technologies are impacting organizations in every industry and how business
leaders are responding. The pace of evolution in the digital world has never been
so fast and organizations need to be flexible and adapt to the ever-changing
environment if they want to keep providing value to their customers while
remaining competitive in the marketplace. The IT & Digital Strategy module
adds a new perspective to the ITIL® suite and elevates the discussion around ITIL® concepts to a strategic level among business leaders and aspiring leaders.
Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable a full understanding of the core material. ITIL® 4 Foundation is a prerequisite for ALL modules. In addition, the ITIL® Leader modules require a minimum of three years of IT managerial experience.
The Certification can help:
This module elevates the discussion around ITIL® concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organizational goals.Learning Outcomes
ü The
strategic approaches made possible by digital and information technology to
achieve customer/market relevance and operational excellence
ü The risks
and opportunities of digital and IT strategy
ü The steps
and techniques involved in defining and advocating for a digital and IT
strategy
ü How to
implement a digital and IT strategy
Exam Format
- Multiple choice examination questions
- 30 questions
- 21 marks required to pass (out of 30 available) – 70%
- 60 minutes’ duration
- Closed book
FAQ
Instructor
Ibrahim Hossain
Managing Director & CEO at Eduera Limited & Global Skills Development AgencyMr. Hossain is an award winning EXIN
& PEOPLECERT accredited ITIL Expert trainer who has prepared all 8
courseware for ITIL foundation to Expert level. He is also certified ISO/IEC
20000 consultant for IT service Management Processes.
Mr. Hossain trained thousands of professionals
with 98% success record started from CANADA, America, UK, Norway, Sweden, South
Africa, Bangladesh ARMY, Bangladesh Police, IFC-The World Bank Group, CISCO,
Ericsson, HUAWEI, Grameenphone, Robi, Bangla link, Airtel, Digicon, Mirtelecom,
and many others.
He received award from customers for delivering
outstanding training and rated as 5 start trainer. Here are the reviews
Along with Training and Certification Mr.
Hossain helps IT companies to design and implement best practices to ensure:
1. Increase Revenue
2. Consistent Service delivery
3. Higher customer satisfaction
4. High Performing organizational culture
Bangladesh ARMY has reported multi time increase
in their revenue with guidance of Ibrahim Hossain. See the attached report from
customer below this cv.
Cosmopolitan IT reported for getting more
customers and revenue after training and consultancy from Ibrahim Hossain.
ITIL Expert students have reported for getting
new responsibilities and better job with multiple 6 figures in a month. Almost
every student reported that they are more confident after receiving training
from Mr. Ibrahim Hossain
Mr. Hossain also had years of practical
experience in IT Service management, and Telecom Industry on ISO 20000: 2008
and 2013 process implementation, IT Service management tool deployment, lead
and implement ITIL and ITSM tool deployment for companies like Accenture
Bangladesh, Bangladesh Army, Grameenphone Ltd. and World Vision Bangladesh.
By heart he is a trainer and facilitates the
training workshops by managing the dynamics of the groups and corporate. He
consistently upgrades his knowledge and sustains high quality Consulting
Services and training delivery